Users being logged out of

Incident Report for Sitemate

Resolved

Between the hours of 5.45pm UTC+0 and 7.15pm UTC+0 users may have faced some issues with access the Dashpivot website or were logged out of the Dashpivot Mobile App. This was due to an update of a firewall configuration - the change was promptly corrected and traffic returned to normal.

Please refresh you webpage if you are on web (copying any changes before you do as all changes will be lost). If you are on the Dashpivot Mobile app - please close the application and try to login again.

Posted Jan 09, 2026 - 17:30 UTC